Last updated October 24, 2026

Who we are

EngraveHQ is an online laser engraving store at https://engravehqstudio.com, based in Arizona, USA.

What we collect

• Orders: your name, email, phone, billing and shipping address, and what you bought.
• Messages and requests: what you send through our contact and custom engraving forms, including any files you upload.
• Reviews: your name, rating and review text if you leave one.
• Email list: your email address if you choose to subscribe.
• Site usage: basic information such as pages viewed, device and browser, collected with cookies.

How we use it

To process and ship orders, answer your questions, create custom work, prevent fraud, improve the site and — only if you opt in — send you marketing emails.

Payments

Payments are handled by our payment processor (WooPayments, powered by Stripe). We never see or store your full card number.

Who we share it with

We share only what’s needed with services that help run the store: our payment processor, shipping carriers, our hosting and site services (including WordPress.com/Jetpack for site statistics and security), and advertising and analytics partners (such as Google, Reddit and Snapchat) that help us measure and show ads. We don’t sell your personal information.

Cookies

We use cookies to keep your cart working, remember your session, and understand how people use the site. You can block or delete cookies in your browser, but parts of the store may not work without them.

How long we keep it

Order records are kept as long as needed for accounting and legal purposes. Messages and uploaded artwork are kept as long as needed to complete your request.

Your choices and rights

You can ask us to access, correct or delete your personal information, and you can unsubscribe from marketing emails at any time using the link in any email. Depending on where you live, you may have additional rights under local law.

Contact

Questions about your privacy? Contact us.