Policies
Shipping policy
Every order is engraved to order and shipped from Arizona.
Processing time
Orders ship within 1–3 business days. Custom projects ship within 1–3 business days after you approve the final design. Business days are Monday through Friday, excluding holidays.
Where we ship
We currently ship within the United States only.
Shipping cost
Standard shipping is a flat $5.95 per order, shown at checkout.
Tracking
You’ll get an email with tracking information as soon as your order ships.
Lost or damaged packages
If your package arrives damaged or never arrives, contact us within 7 days of the delivery date (or expected delivery date) with your order number and photos of any damage, and we’ll make it right.
Wrong address
Please double-check your shipping address at checkout. We can’t be responsible for orders shipped to an address entered incorrectly, but contact us right away and we’ll help where we can.